Where can I buy modest swimwear? Right here at Modest Mermaid, we ship worldwide so there is nowhere we can't get to for you
What do you sell? We sell beautiful quality swimwear. We have swim dresses with SPF50+ that come in 3 different lengths- short, long and extra long. We also sell swim leggings for those who prefer to cover their legs completely. Our swim dresses can be purchased in type on product pages as dress only or as set (set includes the dress + leggings).
Where are you located? We are located in Melbourne Australia but ship worldwide. If you are local and want to try on our swimwear we can arrange that if you contact us at firstname.lastname@example.org.
How much do you charge for shipping? We ship for free worldwide for orders over $50. Australian orders under $50 are charged at a flat rate of $9. International orders under $50 are charged at a flat rate of $15.
How do I look after my swimwear? Always rinse the swimwear our after use using cold water and line or air dry. The swimwear is machine washable with like colours however we recommend cold hand rinse is best.
What are your shipping times? We send all orders within 24 hrs as we know how exciting it is when you make a purchase and we want you to get it ASAP! Australian orders take 3-8 business days with tracking. International orders are all sent with tracking please see below timing based on country of purchase (business days): New Zealand 5-8 days, North America/Western Europe/Asia Pacfic 6-13 days, rest of the world 10-15days
Do you accept returns? Of course! we accept returns and exchanges for change of mind or size exchanges, subject to the below conditions:
- item is not washed or worn
- tags are attached
- proof of purchase is supplier
How do I track my order? Orders are sent via Australia Post, once the order is placed you will be emailed the tracking number and can check the order status my inputting the tracking number here: https://auspost.com.au/mypost/track
What payment methods do you take? We accept them all: credit cards, paypal and afterpay
If I have a discount code where do I enter it? Lucky you! Discount codes can be added in the checkout page
Who do I contact if I have any questions? Feel free to reach out to Emily via email at email@example.com you can also use the chat function or contact us function on our website.